Terms & Policies

GENERAL TERMS & CONDITIONS

  • Instructors and classes are subject to change without notice. Please visit our class schedule for the most up to date schedule information.

  • We accept MasterCard, Visa,  American Express, Discover, cash or checks.

  • The Pilates Studio is not responsible for any bank overdraft fees.

  • All classes must be prepaid.

  • All sales are final. Purchases are non-refundable, exchangeable or transferable.

  • All Series packages expire after 90 days. Expiration dates will not be extended. No exceptions.

WHAT IF I NEED TO CANCEL MY CLASS?

  • No problem! We have a 6 –hour cancellation policy on all Pilates Reformer/Equipment classes and a 12-hour cancellation policy on all Group Fitness classes.  That means you can cancel up to 6 or 12 hours before class start time and the class will be credited back to your account for future use & without penalty

  • Canceled classes cannot be switched within the cancellation window, however you may show up as a walk-in for another class that same day and if a spot is available, it’s yours! 

  • All sales are final. Classes are non-refundable, exchangeable or transferable.

  • If you need to cancel a reservation, call or email us at the studio.

WE ARE SORRY, BUT WE DO NOT OFFER REFUNDS. IF YOU NEED TO CANCEL WITHIN THE CANCELLATION WINDOW OF THE CLASS START TIME, YOU WILL LOSE THE CLASS CREDIT.